Commitment to your privacy

This site is owned and operated by Quality Cottages (hereafter referred to as Quality Cottages). Your privacy on the Internet is of the utmost importance to us. At Quality Cottages we want to make your online experience satisfying and safe.

Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather about you and your online behaviour on our website, and how we use it.

By accessing or using this site, you agree to the terms of this Privacy and Cookie Policy. If you do not accept the terms of this policy, please cease using any of Quality Cottages sites.

Information Quality Cottages gathers and tracks

Quality Cottages gathers two types of information about users:

1. Information that users provide through optional, voluntary submissions. These are voluntary submissions to receive our electronic newsletters and to email a friend or share a property, etc.

2. Information Quality Cottages gathers through aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our content to readers' needs. Under no circumstances does Quality Cottages divulge any information about an individual user to a third party.

We currently offer (or may offer in the future) the following free services, which require some type of voluntary submission of personal information by users:

Electronic newsletters

Quality Cottages offers a free electronic newsletter to users. Quality Cottages gathers the email addresses of users who voluntarily subscribe. Users may remove themselves from this mailing list by following the “Click here to unsubscribe link” provided in every newsletter.

"Send to a friend"

Site users can choose to electronically forward a link to a property page to someone else by clicking "Send to a friend". The site user must provide their email address, as well as that of the recipient. This information is used only in the case of transmission errors and, of course, to let the recipient know who sent the email. The information is not used for any other purpose.

Usage tracking

Quality Cottages tracks user traffic patterns throughout the whole of our sites. Quality Cottages does correlate this information with data about individual users who have supplied us with personally identifiable information (PII). Quality Cottages does also break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google") as well as Pure Intelligence, a data visualisation and marketing automation software. Quality Cottages also uses HotJar online usability software. Google Analytics, Pure Inteligence and HotJar all use "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States, Pure Intelligence and HotJar in the UK.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

HotJar uses a tracking code embedded by us on our website, and the information collected includes:

Device-specific data. The following information may be collected through your device and browser:

-your device’s IP address (collected and stored in an anonymized format);

-device screen size;

-device type (unique device identifiers) and browser information;

-geographic location (country only);

-preferred language used to display the webpage.

Log data. Our servers and HotJar’s servers automatically record information related to your visit. This includes:

-referring domain;

-pages visited;

-your behavioral patterns on the pages, including time spent on each -part of the page;

-geographic location (country only);

-preferred language used to display the webpage;

-date and time when website pages were accessed;

Pure Intelligence use a tracking code embedded on our websites along with a daily feed of customer PII and transaction information from our booking engine. This allows Quality Cottages to associate your website and booking behaviour to your profile, so that we can provide you with relevant information and offers, and reward your loyalty.

Cookies

To comply with EU legislation that was introduced in May 2012, this section documents how this website might collect information as you browse and use it to provide a tailored service to improve your online experience.

Quality Cottages may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain Personal Information (PI) although it will enable Quality Cottages to relate your use of this site to information that you have specifically and knowingly provided. The only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Quality Cottages uses cookies to track user traffic patterns (as described above).

You do not need to have cookies turned on to use this site. You can set your browser not to accept cookies, but if you do, you may not be able to take advantage of the personalised features enjoyed by other visitors to our site such as adding properties to your favourite list.



Cookies for site functionality

Your Favourites list

These cookies are used to store and retain the properties that you have selected to review.

Retained search attributes

These cookies are used to store and retain the selections you make on the property search box in order to enhance site search results and property selection ordering and relevance.

Cookies for Site tracking, Personalisation and Usability Testing

Google Analytics

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

For information on the cookies used by Google Analytics, please visit https://support.google.com/analytics/answer/6004245

HotJar

These cookies allows us to analyse how users use our site, and where they may be having problems with our layout and functionality. We can create heatmaps that show us aggregated activity and actions. We can then update the design and layout of pages to optimise the experience for our clients.

Pure Intelligence

These cookies, like Google Analytics, are used to collect browsing behaviour and pages visited on our websites and then link this back to the client’s profile. We use this to provide a personalised experience for returning and logged in customers.

Cookies for relevant advertising

Google AdSense

We use cookies from Google AdSense, to present you with adverts that may be based on the content you visit the most on our websites. The cookies show us where you saw the advert; help us measure the effectiveness of our advertising campaigns; and limit the number of times you see an advert.

To control these Google Ads, please visit https://www.google.com/settings/ads/onweb/

Children

Consistent with the Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.

Use of information

Quality Cottages uses any information voluntarily given by our users to enhance their experience in our sites, whether to provide interactive or personalised elements on the sites or to better prepare future content based on the interests of our users.

As stated above, Quality Cottages uses information that users voluntarily provide to send out electronic newsletters and offers. Quality Cottages sends out newsletters to subscribers on a regular schedule (depending on the newsletter), and occasionally send out special editions when we think subscribers might be particularly interested in something we are doing. Quality Cottages does not share newsletter mailing lists with third parties.

Quality Cottages uses tracking information to determine which areas of Quality Cottages sites users like and don't like based on traffic to those areas. Quality Cottages do not track what individual users read, but rather how well each page performs overall. This helps Quality Cottages to continue to build a better service for you. Quality Cottages tracks search terms entered into search engines as one of many measures of what interests users. But Quality Cottages does not track which terms a particular user enters.

Sharing of the information

Quality Cottages uses the above-described information to tailor content to suit your needs. Quality Cottages will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

Security

Quality Cottages operates secure data networks protected by industry standard firewall and password protection systems. Quality Cottages security and privacy policies are periodically reviewed and enhanced as necessary and only authorised individuals have access to the information provided.

Opt-out policy

Quality Cottages gives users options wherever necessary and practical. Such choices include opting not to register to receive our electronic newsletters.

Your consent

By using this site, you consent to the collection and use of this information by Quality Cottages. If Quality Cottages decide to change their privacy policy, they will post those changes on this page so that you are always aware of what information is collected, how it is used, and under what circumstances it may be disclosed.