Contact Us

Please read before contacting us

We are currently receiving an extremely large number of calls and emails. Before contacting us, please check all sections below so we can deal with your enquiry as efficiently as possible.

We assure you that we will deal with every enquiry, with a current priority to deal with enquiries regarding bookings before 15 October 2020.

We wholeheartedly apologise for any delay in our reply - thank you for your understanding at this unique time.

Staying with us before 15 October 2020?

Your holiday should be going ahead as planned. If you have a question about your holiday that you can't find the answer to within our FAQs section, you can get in touch with us by using the button below to open our enquiry form. Please be aware that we are extremely busy at the moment and are dealing with immediate enquiries as a priority.

Send us a message

Please only contact us if your holiday is in the next 14 days (before 15 October 2020) and remember to include your booking number and holiday dates so we can deal with your enquiry as efficiently as possible.

Staying with us on or after 15 October 2020?

Your holiday should be going ahead as planned. Please refrain from contacting us at present; rest assured that if we need to get in touch with you regarding your booking, we will do so. In the meantime, please continue to check our FAQs for any questions you may have.

Read our FAQs

Pay your balance

Our online secure payment form means you can pay your balance at a time that suits you.

Make a payment

Coronavirus FAQs and Updates

Have a question? You may find the answer you need by looking at our dedicated Coronavirus updates page.

View Updates

I would still like to ask a question

If you can't find the answer to your query on our website, please use the button below to contact us. Our phone lines and emails are incredibly busy but we will get back to you as soon as we can.

Send us a message

Please only contact us if your holiday is in the next 14 days (before 15 October 2020) and remember to include your booking number and holiday dates so we can deal with your enquiry as efficiently as possible.


Opening Hours:

Monday - Saturday: 9:00am – 6:00pm

Sunday: 10:00am – 2:00pm

All staff are currently working from home so there will be a delay in responding to any post sent to our offices.

If you have already contacted us via post, please use the 'Send us a message' button above to send us an email with your query.

Please note we are dealing with a huge number of enquiries at the moment but we will deal with every enquiry. Thank you.

Head Office

Quality Cottages, Cerbid, Solva, Haverfordwest, Pembrokeshire, SA62 6YE

St Davids

Quality Cottages, 18a Cross Square, St Davids, Haverfordwest, Pembrokeshire, SA62 6SE

Head Office

Quality Cottages

Cerbid

Solva

Haverfordwest

Pembrokeshire

SA62 6YE

St Davids Office

Quality Cottages

18a Cross Square

St Davids

Haverfordwest

Pembrokeshire

SA62 6SE