Case Studies

Rated Excellent

PEACE OF MIND & SUPPORT

Providing an industry-leading service to our Owners and customers is one thing, but these days, you want peace of mind for all seasons. At Quality Cottages, we are here for you during the good times, as well the times when it's harder. We’re an ‘all-weather’ agency; through individual issues, or times of industry turmoil, we will be here. We’ve been doing this since 1961, and we don’t plan on stopping anytime soon.

We Are Proud To Be Rated Excellent

We work with hundreds of owners throughout Wales, here are just a handful of happy quotes from our Trust Pilot pages.

All the staff at Quality Cottages are knowledgeable and care about the properties and owners.
I really like that their priority is the owners so they provide the best service for the guests. They also all visit each cottage so they all know the property and can talk knowledgeably about each house and give firsthand Information.

I rent out my cottage through Quality Cottages and I have to say that the customer service and support they provide to me and my guests is absolutely amazing.
I've been using them for 9 years now and every communication, be it phone, email or face-to-face, has been exceptional. I am kept in the loop all the way through a booking process.
In these current times of Covid-19, Quality Cottages have provided me with so much invaluable information which has really really helped.
Thanks!

Covid 19 - A big thank you to Quality Cottages and the team.
The help and guidance given to us as holiday cottage owners has been really good and the team have helped with the stress of dealing with visitor's bookings over this 'lockdown' period - thank you

Quality Cottages have been excellent in every respect.
They are very professional and kind and friendly at all times.
I appreciate that my bookings have increased considerably.
The photographs that they take of the properties are outstanding.
I have great trust in their business expertise.

I have found Quality Cottages to be extremely supportive during the Covid 19 pandemic.
They continue to work very hard at the continued rescheduling of holidays whilst listening to my concerns regarding relationships with the local community.

Since signing up with Quality Cottages in 2019 I have found their service to me as an owner to have been excellent in every respect. I was given good initial advice and was very pleased with my website. Subsequently, I have found all the staff to be helpful and efficient in dealing with bookings and with any matters that I have raised.
It is of advantage to have a company based in Wales in charge and post lockdown I look forward to a mutually beneficial association in 2020 with a good level of bookings and pleasant and satisfied holidaymakers.

QC is a great company for hosts and guests alike...responsive, fair minded and conscientious... one of the best, and significantly ahead of 'larger' national cottage/holiday home groups!

maximising the potential

Providing a first class, friendly and professional service to Owners and customers alike is, and always will be, our top priority. We work hard to maximise your property’s bookings and income. Each property is evaluated on an individual basis, however as a guide here are some examples of the results achievable with us.

10

Bookings in first 3 weeks

Horizons, Anglesey

We booked this large house with spectacular views for 10 weeks in its first 3 weeks with us - 4 of which were last-minute bookings filling all peak August weeks. We went on to achieve a total of 32 bookings in under 4 months with a total expected owner income of over £33k.

Sleeps 8
4 Bedrooms
Accepts Pets
£ from £755

12

Bookings in first 3 weeks

Plas Bryn Hir, Llyn Peninsula

We booked this beautiful celebration house for 12 weeks in its first 3 weeks with us. The following year we attained 35 weeks of bookings, an outstanding achievement and lead leader in the industry for a property of this size.

Sleeps 8
4 Bedrooms
Accepts Pets
£ £570 - £1720

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The photography and styling is fabulous as are the pictures. The staff at QC have been fantastic even going round to the house one Saturday to deal with a guest issue, they are diligent in obtaining reviews and feedback, which has all been positive.

- Owner of The Old Boathouse

After spending a handful of wonderful holidays in Pembrokeshire we decided to sell our residential rental property in Shrewsbury and invest in a holiday let that we could enjoy too. We contacted Quality Cottages for advice about investing in the local area and Simon informed us of some barns being built in St. Nicholas. Simon has been incredibly helpful throughout the whole process, answering endless emails, helping us with queries regarding interior design to more practical aspects too.

- Owner of Min yr Awel

The help and support has been first class. The team is always willing to meet with me and discuss various issues. I am sure Quality Cottages is doing a lot of research into industry trends and the competition.

- Owner of St Catherine's House

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